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Although each sector has its own unique characteristics, they ultimately share a common list
of maintenance service requirements to ensure the facilities are kept running optimally whilst meeting critical health and safety standards.
Furthermore, although the services delivered can vary –
the requirements for managing a mobile maintenance organisation are consistent. ServiceManager provides a critical management system to ensure you always hit your targets with the capabilities that were once the preserve of only the large organisations, to the Small to Medium Enterprises (SME) marketplace.
real time
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ServiceManager is aimed at any company that has a mobile maintenance services workforce across all sectors including:
Building Construction / Maintenance
Facilities Management
Domestic Utility Servicing
Security & Fire
Public Sector including Social Housing
Catering & Vending
General Industrial
Heating, Ventilation, Air Conditioning & Refrigeration (HVACR)
Media & Telco
Heating & Ventilation
The overall Facilities Management sector has grown massively over the last couple of decades, triggered by cost-cutting exercises in the 80’s and the outsourcing of non-core services, latterly bolstered by Public Private Partnerships. A key component of Facilities Management is the service delivered by the mobile workforce.
Historically the majority of the work undertaken has been managed by a paper
based system. The percentage of delivered 'hands-on maintenance work' to 'charge time' is strikingly low. To improve this requires adopting change. It means the maintenance and mobile operative industry needs to progress and adopt new practices and behaviours for delivering more efficient services to its customers. Change needs innovation and innovation is ServiceManager.
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