main features
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Built-In Features

Access to real-time business metrics is critical to make the informed decisions to drive your business forward. By using the built-in reporting features of ServiceManager you can track and measure key performance indicators.
Bespoke Reporting
Customisation of specific reports allows you to tailor the reporting for your specific requirements as no two businesses are identical.

 

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Integration with financial software
ServiceManager can easily be linked to most financial software systems allowing direct invoicing - as well as direct procurement – ensuring capture and tracking of all costs.

Powerful reporting capabilities allow you to measure every aspect of your performance. With many reports built as standard, keeping on top of your KPIs has never been easier. Just some of the key reports include :-
Completed on Target – Understand how well you are performing against your SLAs, essential to ensure you are never in the penalty zone.
Sales Book – Measure the number of new jobs inbound each day, and identify them by customer or branch. Know who your best customers are.
Margins by Contract – Track successes, understand best-practices, identify weak performance and get your whole team working to maximise profitability.
Cancelled Jobs – Work out where your time is being wasted.
Supplier Payment – Understand your cash flow position and ensure you are paying accurately – and only once!
Job – Manage the spread of work effectively, identify under-utilised workers.
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